Customer reviews of AUTO INVESTMENTS UK LTD
At AUTO INVESTMENTS UK LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
AUTO INVESTMENTS UK LTD
Based on 72 customer reviews
Difficult to fault!
By Dips P on 02 April 2019 | Purchase not verified
SOO-POIB! i bought a car last week (Lexus GS) and the whole experience was fantastic from start to finish. I rang to enquire about the car I wanted, told it was still available and I said I'd be there in half hour to look and test drive. Turned up, was politely asked by one gentleman if he could help and I explained, who then promptly got the car keys, handed them over and left me to browse just letting me know where staff were should I have any questions. No hard-sell, no pressure just really great customer service. Another gentleman came over asked if I was getting on ok and answered all my questions politely and expertly (he knows his onions!) Took the car for a drive and we agreed the purchase (inc lower £!) I noticed there was one issue (tyre pressure light on dash) was told it would be fixed before I drove away with car (took a couple of days to sort out but sorted it was and was called when it was ready!) Top class service all round I would highly recommend. Many Thanks Indeed!
BROUGHT A GREAT CAR
By mark M on 26 February 2019 | Purchase not verified
FANTASTIC SELECTION OF CARS AT GREAT PRICES, AND VERY HELPFUL SALEMEN, NOTHING TO MUCH FOR THEM. BROUGHT A TOYOTA YARIS FROM HERE, ITS BEEN PERFECT IN EVERYWAY, WOULD GO BACK IN THE FUTURE. WAS LOOKED AFTER WHILST WE WERE THERE BY GREAT SAESMAN, WHO WAS POLITE AND FRIENDLY, A CARS SALES COMPANY YOU CAN TRUST.
Good Selection of cars at affordable prices.
By Hamzah S on 16 January 2019 | Purchase not verified
Good Selection of cars and well presented. Very Friendly Service with No Pushy Sales Staff. Bought a Focus Automatic and a very reasonable price and have had no issues. Genuine Service and Affordable Cars.
Avoid at all costs
By John D on 09 October 2018 | Purchase not verified
Bought a Car from here, over £4000 for a car that had a fuel leak. Fixed under "warranty" and received the car 6 days later. When buying the car i questions the transmission and was ensured by the saleman that the car was fault free. No MOT Certificate was given with the car. - the car does have valid MOT though. Car wasnt cleaned inside/out and still had odd belongings of previous owner... Exhaust leak found, new water pump needed, dual mass flywheel, clutch and valvetrain. Wasnt cheap.Key fob batteries died after only a few days. Also had faulty headlights from purchase date which turn off and flicker as they please. Do not think the warranty they offer is worth anything as they will do anything to get out of paying for it and it is third party - meaning the dealership does not care as to what happens to the car, once it is signed over you're on your own. Salesman was extremely rude and it is abundantly clear that they either do not service/check cars or care about them - or you!
By Pat M on 20 September 2018 | Purchase not verified
Very reasonably priced cars. No pressurised sales. Paperwork shown up to date. Happy with our purchase. Thank you
bought an Astra! super pleased!!
By Ed M on 17 September 2018 | Purchase not verified
great choice of cars, nice and tidy, super friendly staff! very pleased with my new car thank you!
Car exactly as advertised - Plus great service!
By Alan Y on 07 June 2018 | Purchase not verified
Everybody selling something these days has a website. All too often the image the website portrays isn't matched by the reality.....especially with secondhand car dealers! However, that wasn't the case with Auto Investments UK. We'd researched three cars on Auto Trader and the dealers own site and made an appointment to view them. When we arrived we walked in to the showroom which was clean and well lit. Vehicle details were clearly displayed and we were left alone to inspect the cars without any pressure. When we had questions, somebody was on hand to provide information and when we pointed out a difference in price on one of the cars we were interested in ( internet price lower) it was immediately confirmed that the lower price would apply. We took two cars for test drives, spent a long time weighing the pros and cons.... again with no pressure and finally settled on a car that was exactly as it had been advertised!
By Naeem M on 16 March 2018 | Purchase not verified
Horrendous experience. Was out to buy a car from this dealer. Viewed the evening before and then the next morning told the owner that will be coming the next day at 5pm expecting him to know that after being offered a price I called back to take the car hence arranging at time. Instead of being called prior to a sale I was called after it was sold to another customer. I'd told my wife about the purchase and had it all planned with insurance. Appalled at the service as really expected better and a call just to ask if I was still coming. If i was told about about a deposit I would have paid straight away but I thought they would have told me of the risk of it being sold. Its shame because it may be a good business but i won't be recommending them to anyone as its just really poor service and ultimately that's matters .
Very bad experience
By Anna N on 29 January 2018 | Purchase not verified
Definitely never again! Tragic staff ... the man had a problem with answering questions about the car.Such a person should not have contact with the client
Poor customer service.
By Carl S on 31 August 2017 | Purchase not verified
Rung up about car to view as I was traveling from 5 hrs away. Messaged them directly to ask about dents and scratches apart from one on back of car(again saying I was travelling from over 4 hours away. They failed to tell me about the scuff running down the entire width of boot and the two dents on side of car. Instead just sending more photos of the scuff on back I had already identified. And despite knowing I was coming as I had contacted them several times and even called when I was 2 hours away, the car wasn't even preped and would not start. Oil was just a spec on bottom of dipstick to. Walked away after telling them how frustrated I was having put faith in their business that my questions were not answered honestly. Plus wasted £50 on fuel to get here.
AUTO INVESTMENTS UK LTD
- 0116 2838398
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 17:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:30 - 18:00|
|Sunday||11:00 - 15:00|
Alternative times available by appointment.