Customer reviews of AUTO INVESTMENTS UK LTD
At AUTO INVESTMENTS UK LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
AUTO INVESTMENTS UK LTD
Based on 138 customer reviews
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5
Brought my first car from Autoinvestments
By Sarah B on 16 January 2020 | Purchase not verified
Brought my first ever car from here last weekend. The salesman were really helpful and patient with me. The process was not stressful at all. Love my new car and I would highly recommend. Thank you Autoinvestments :)
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5
From start to finish, really poor experience.
By Keval D on 14 January 2020 | Purchase not verified
From start to finish, really poor sales experience. Rude staff and lots of hidden damage that was not described in the Auto trader listing. This includes damage to alloy wheels, ripped door panels & deep scratches on paintwork with rust bubbles & damaged headlights.Luckily I didn't travel far. A week after purchasing we noticed water in the cabin and put it down to condensation, Turned out to be an actual water leak, so every time in rains we have soaking seats and dashboard. Dealer customer sales didn't want to help on the phone, or offer to have a look at it. The warranty that was sold with the car doesn't cover. So left with a large bill to repair the vehicle, only a few weeks after purchasing. The overall experience was poor, I would not recommend this dealer, Their google reviews say it all. Do you due diligence & research before buying and do not expect any after sales support.
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5
not a great place tobuy
By david F on 19 October 2019 | Purchase not verified
Very rude, no customer relationship, no customer help,would not spend money here
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5
Negative experience
By Caroline M on 22 August 2019 | Purchase not verified
Called to check the car was still available and do advise I was very interested and driving a long distance to get there. They said they would hold it but were selling it as I arrived after a 2.5 hour drive.
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5
Great car and service
By Nilesh C on 01 June 2019 | Purchase not verified
We received great customer service at this car sales showroom. We've had our car for over a year now and not had any issues with it. we will definitely return to buy another car from here.
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5
Disappointed
By vic S on 20 May 2019 | Purchase not verified
Cars look great and no pressure from the salesmen. However I was promised that there would be petrol in the tank when I collected it. In fact it was so empty that it stopped 100 yards from the showroom. I mentioned their promise that there would be petrol in the tank, but suddenly they were unhelpful and did nothing. Also the battery in the key fob is dead and on examining the car closely at home, I discovered several chips in the paint that had been temporarily covered. It was supposed to have electric windows throughout, but the rear windows are manual wind up windows. Overall, very disappointed with attitude and the car.
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5
Difficult to fault!
By Dips P on 02 April 2019 | Purchase not verified
SOO-POIB! i bought a car last week (Lexus GS) and the whole experience was fantastic from start to finish. I rang to enquire about the car I wanted, told it was still available and I said I'd be there in half hour to look and test drive. Turned up, was politely asked by one gentleman if he could help and I explained, who then promptly got the car keys, handed them over and left me to browse just letting me know where staff were should I have any questions. No hard-sell, no pressure just really great customer service. Another gentleman came over asked if I was getting on ok and answered all my questions politely and expertly (he knows his onions!) Took the car for a drive and we agreed the purchase (inc lower £!) I noticed there was one issue (tyre pressure light on dash) was told it would be fixed before I drove away with car (took a couple of days to sort out but sorted it was and was called when it was ready!) Top class service all round I would highly recommend. Many Thanks Indeed!
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5
BROUGHT A GREAT CAR
By mark M on 26 February 2019 | Purchase not verified
FANTASTIC SELECTION OF CARS AT GREAT PRICES, AND VERY HELPFUL SALEMEN, NOTHING TO MUCH FOR THEM. BROUGHT A TOYOTA YARIS FROM HERE, ITS BEEN PERFECT IN EVERYWAY, WOULD GO BACK IN THE FUTURE. WAS LOOKED AFTER WHILST WE WERE THERE BY GREAT SAESMAN, WHO WAS POLITE AND FRIENDLY, A CARS SALES COMPANY YOU CAN TRUST.
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5
Good Selection of cars at affordable prices.
By Hamzah S on 16 January 2019 | Purchase not verified
Good Selection of cars and well presented. Very Friendly Service with No Pushy Sales Staff. Bought a Focus Automatic and a very reasonable price and have had no issues. Genuine Service and Affordable Cars.
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5
Avoid at all costs
By John D on 09 October 2018 | Purchase not verified
Bought a Car from here, over £4000 for a car that had a fuel leak. Fixed under "warranty" and received the car 6 days later. When buying the car i questions the transmission and was ensured by the saleman that the car was fault free. No MOT Certificate was given with the car. - the car does have valid MOT though. Car wasnt cleaned inside/out and still had odd belongings of previous owner... Exhaust leak found, new water pump needed, dual mass flywheel, clutch and valvetrain. Wasnt cheap.Key fob batteries died after only a few days. Also had faulty headlights from purchase date which turn off and flicker as they please. Do not think the warranty they offer is worth anything as they will do anything to get out of paying for it and it is third party - meaning the dealership does not care as to what happens to the car, once it is signed over you're on your own. Salesman was extremely rude and it is abundantly clear that they either do not service/check cars or care about them - or you!
Opening times
Monday | 09:30 - 18:00 |
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Tuesday | 09:30 - 18:00 |
Wednesday | 09:30 - 17:00 |
Thursday | 09:30 - 18:00 |
Friday | 09:30 - 18:00 |
Saturday | 09:30 - 18:00 |
Sunday | 11:00 - 15:00 |
AUTO INVESTMENTS UK LTD
- Address:
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UNIT 20 SAFFRON WAY,
Leicester,
Leicestershire,
LE2 6UP