Customer reviews of AUTO INVESTMENTS UK LTD

By Luke W on 10 March 2021 | Purchase not verified

A really easy transaction, dealing with caring, knowledgeable staff, who sell quality cars at very good prices. This is the 2nd time I have bought from Auto Investments and have found their aftercare to be second to none. Last time, my car was a slightly older model, and they looked after me very well. This time, it's a more modern vehicle, and again, they have answered all of my questions, and even helped me transfer the number plate over. I am happy to recommend Auto Investments to anyone who is thinking of buying a used car.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Many thanks Luke

By Mike J on 16 February 2021 | Purchase not verified

Staff were very friendly and professional. Car was a good price and seems to be in good condition. Nice and clean etc. Haven't had any problems with the so haven't had to get back in touch but get the impression the garage would look after you.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Thanks Mike

By Ken W on 26 January 2021 | Purchase not verified

Enjoyed helpful and efficient service yesterday when buying a Nissan Micra. Initial telephone call was handled professionally and car was presented very well . The sale was handled politely and without any fuss. Very pleased with the car and the overall experience.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Thank you for your review Ken

By Michael C on 17 November 2020 | Purchase not verified

Bought a Toyota Aygo from them nothing was to much effort needed to have a front light fitted they did it under warranty with out any problem would buy again from these people even delivered the car for me first class.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Thanks Michael, glad you are happy with our service!!!

By Isabel G on 06 September 2020 | Purchase not verified

Booked an appointment, checked before we set off that the car was still available, drove 2 hours to see the car, to then get there and the car was being sold the moment we arrived. We were told the car was sold by the customer purchasing the car and wasn’t shown where any other alternative options were. We finally flagged a salesman down, who showed us 2 cars who were well over budget. No apology made for the journey we took to see the car, clearly just saw an opportunity for a sale, despite us being serious buyers, and took it. Clearly just in it for the money and don’t have any loyalty to customers.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Hi Isabel Unfortunately we have 100's of callers a day telling us that they are coming to view a vehicle. We do normally hold vehicles till customers arrive, however on this occasion there may have been some misunderstanding. As you will see from our other reviews we do have customer service at the heart of our business however unfortunately sometimes its not always possible to hold a vehicle based on a first come first come basis. We are sincerely sorry

By gemma H on 21 August 2020 | Purchase not verified

Absolutely terrible service and very rude people! Rang them 3 time before making the journey to see the car. Asked if it was safe and driveable., they explained it was. Spent £40 on uber to get to them to be told its not drivable and he couldn't sell it!!!! Got very rude and irate with us. Don't waste your money or time with these people. Changed the advert as we left!!!!

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Hi Gemma, We are sorry you felt the need to write this review, despite the fact that our disclaimer stated clearly that the vehicle in question was a part exchange vehicle and we clearly advised on the phone that the vehicle was being sold as spares and repairs and we WOULD NOT sell you the vehicle as you were planning to put your children in a vehicle which was being sold as SPARE AND REPAIRS!!!

By Tom R on 20 April 2020 | Purchase not verified

Great business that were friendly, knowledgeable and more than happy to help. I've bought a fantastic car at a great price and I have no problems recommending these very professional and honest dealers to any of my friends. Cheers.

Reply from AUTO INVESTMENTS UK LTD on 17/07/20

Thanks Tom for your comments, its great to hear you had a great experience!

By Kalps P on 07 March 2020 | Purchase not verified

Brill company Brought a perfect car for my family would definitely buy and recommend this place.. No hassle from salesmans with top service A*

Reply from AUTO INVESTMENTS UK LTD on 17/07/20

Thanks for your recommendation!!!

By Cilla V on 07 March 2020 | Purchase not verified

My experience is way different to others writing reviews on this site. I bought a car from this dealer. As it was an AA linked garage so I expected a clean, safe car. When I arrived home I had my car serviced and inspected. Two bald tyres, one key not working, discovered the number plate had been changed, needed two deep cleans to remove stains and most importantly of all it had two outstanding air bag safety recalls from the manufacturers. (Following a call to the AA I was told that this should definitely not have happened. The recall is easy to check, free to rectify and should have been resolved by the dealer ) So essentially I was sold an unsafe car. Be very careful if you are considering purchasing a vehicle from this dealer. You may be delving into a whole world of problems.

Reply from AUTO INVESTMENTS UK LTD on 07/04/20

Hi Cilla, We are very sorry to hear of the experience you have had with us, please get in touch with us on 0116 2838398 and we would be more than happy to go over your concerns and rectify any issues you may have had. unfortunately we are not aware of your concerns to date so please do get in touch.

By malcolm S on 24 February 2020 | Purchase not verified

thanks to the manager being great and all staff ive all ready bought a car 2019 running great been back in feb 2020 looking at other cars very help full and 100% genuine i live near buxton but worth the 148 mile round trip see you all see thanks for everything

Reply from AUTO INVESTMENTS UK LTD on 17/07/20

Thanks Malcolm!