Customer reviews of AUTO INVESTMENTS UK LTD
At AUTO INVESTMENTS UK LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
AUTO INVESTMENTS UK LTD
Based on 124 customer reviews
Disgusting customer service!!!!
By Isabel G on 06 September 2020 | Purchase not verified
Booked an appointment, checked before we set off that the car was still available, drove 2 hours to see the car, to then get there and the car was being sold the moment we arrived. We were told the car was sold by the customer purchasing the car and wasn’t shown where any other alternative options were. We finally flagged a salesman down, who showed us 2 cars who were well over budget. No apology made for the journey we took to see the car, clearly just saw an opportunity for a sale, despite us being serious buyers, and took it. Clearly just in it for the money and don’t have any loyalty to customers.
Worst experience of a car dealer
By gemma H on 21 August 2020 | Purchase not verified
Absolutely terrible service and very rude people! Rang them 3 time before making the journey to see the car. Asked if it was safe and driveable., they explained it was. Spent £40 on uber to get to them to be told its not drivable and he couldn't sell it!!!! Got very rude and irate with us. Don't waste your money or time with these people. Changed the advert as we left!!!!
Excellent service, brilliant price, great car
By Tom R on 20 April 2020 | Purchase not verified
Great business that were friendly, knowledgeable and more than happy to help. I've bought a fantastic car at a great price and I have no problems recommending these very professional and honest dealers to any of my friends. Cheers.
By Kalps P on 07 March 2020 | Purchase not verified
Brill company Brought a perfect car for my family would definitely buy and recommend this place.. No hassle from salesmans with top service A*
By Cilla V on 07 March 2020 | Purchase not verified
My experience is way different to others writing reviews on this site. I bought a car from this dealer. As it was an AA linked garage so I expected a clean, safe car. When I arrived home I had my car serviced and inspected. Two bald tyres, one key not working, discovered the number plate had been changed, needed two deep cleans to remove stains and most importantly of all it had two outstanding air bag safety recalls from the manufacturers. (Following a call to the AA I was told that this should definitely not have happened. The recall is easy to check, free to rectify and should have been resolved by the dealer ) So essentially I was sold an unsafe car. Be very careful if you are considering purchasing a vehicle from this dealer. You may be delving into a whole world of problems.
i wouldent go no were eles
By malcolm S on 24 February 2020 | Purchase not verified
thanks to the manager being great and all staff ive all ready bought a car 2019 running great been back in feb 2020 looking at other cars very help full and 100% genuine i live near buxton but worth the 148 mile round trip see you all see thanks for everything
Brought my first car from Autoinvestments
By Sarah B on 16 January 2020 | Purchase not verified
Brought my first ever car from here last weekend. The salesman were really helpful and patient with me. The process was not stressful at all. Love my new car and I would highly recommend. Thank you Autoinvestments :)
From start to finish, really poor experience.
By Keval D on 14 January 2020 | Purchase not verified
From start to finish, really poor sales experience. Rude staff and lots of hidden damage that was not described in the Auto trader listing. This includes damage to alloy wheels, ripped door panels & deep scratches on paintwork with rust bubbles & damaged headlights.Luckily I didn't travel far. A week after purchasing we noticed water in the cabin and put it down to condensation, Turned out to be an actual water leak, so every time in rains we have soaking seats and dashboard. Dealer customer sales didn't want to help on the phone, or offer to have a look at it. The warranty that was sold with the car doesn't cover. So left with a large bill to repair the vehicle, only a few weeks after purchasing. The overall experience was poor, I would not recommend this dealer, Their google reviews say it all. Do you due diligence & research before buying and do not expect any after sales support.
not a great place tobuy
By david F on 19 October 2019 | Purchase not verified
Very rude, no customer relationship, no customer help,would not spend money here
By Caroline M on 22 August 2019 | Purchase not verified
Called to check the car was still available and do advise I was very interested and driving a long distance to get there. They said they would hold it but were selling it as I arrived after a 2.5 hour drive.
AUTO INVESTMENTS UK LTD
- 0116 2838398
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 17:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:30 - 18:00|
|Sunday||11:00 - 15:00|
Alternative times available by appointment.