Customer reviews of AUTO INVESTMENTS UK LTD

By John S on 16 July 2021 | Purchase not verified

Only 24 hours, headgasket gone, called manager, his reply was bring car back, yeah right how? Headgasket gone.. ok call back Monday when spoken to manager, he is the manager, nothing but excuses after excuses, not once did he say how can we help or many apologies for the inconvenience, just wall after wall, I will be taking this further and will become a wall to this company until I've been fully paid back in full, mot and their word means nothing, keep well way

By Jo T on 09 July 2021 | Purchase not verified

In June 2021 I travelled 100 miles to purchase a Nissan with full service history and low mileage for its age for over £3,000. I was not told that anything was wrong with the car. When I took it to my local official Nissan dealer to have the AC fixed, they discovered (and recorded on video as evidence) major safety issues with the front suspension on both sides. Auto Investments UK asked me to drive the unsafe, not roadworthy, MOT-failing vehicle to Leicester for them to inspect and -as a goodwill gesture- perhaps change the faulty components. Unsurprisingly, I chose to have the issues fixed urgently by my local dealer. I have paid hundreds of pounds to have the vehicle made safe and have no recourse. Neither will you! The warranty provided by Auto Investments UK is useless, as "wear" is not included. To their credit, though, they did quote Pendragon V Coom and Bartlett V Sydney Marcus ltd in their reply. Sadly, they apparently did not check the vehicle before purchasing it from its previous owner so they had no knowledge of its problems. In short, buyer beware and -if you want to risk doing business with them at all- get an independent AA check on any car you wish to purchase first.

By Fay C on 12 May 2021 | Purchase not verified

Very helpful and friendly service with no pressurising into buying. I'm very happy with my purchase- brilliant car thank you!

Reply from AUTO INVESTMENTS UK LTD on 03/06/21

Thanks for your review Fay, enjoy your new car!

By Andy K on 12 May 2021 | Purchase not verified

A very easy experience, no hassle.Very helpful would use again

Reply from AUTO INVESTMENTS UK LTD on 03/06/21

Thanks Andy!

By Paul W on 02 May 2021 | Purchase not verified

Extremely helpful, very good customer service . Would highly recommend

Reply from AUTO INVESTMENTS UK LTD on 03/06/21

Thanks for your review Paul! Its great to hear good feedback!

By Nick C on 27 March 2021 | Purchase not verified

Bought a c max from auto investments today. These guys are brilliant no pressure at all was left alone to make my own mind up . Price was negotiated easily and the car is first rate . I’d highly recommend auto investments for anyone thinking of buying a quality used car they will look after you . Also got 6 months nationwide warranty and a years free AA cover could this deal get any better . In a few words no it couldn’t , so hurry on down to auto investments for a great deal on a quality used car .

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Hi Nick, many thanks for your kind words

By Luke W on 10 March 2021 | Purchase not verified

A really easy transaction, dealing with caring, knowledgeable staff, who sell quality cars at very good prices. This is the 2nd time I have bought from Auto Investments and have found their aftercare to be second to none. Last time, my car was a slightly older model, and they looked after me very well. This time, it's a more modern vehicle, and again, they have answered all of my questions, and even helped me transfer the number plate over. I am happy to recommend Auto Investments to anyone who is thinking of buying a used car.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Many thanks Luke

By Mike J on 16 February 2021 | Purchase not verified

Staff were very friendly and professional. Car was a good price and seems to be in good condition. Nice and clean etc. Haven't had any problems with the so haven't had to get back in touch but get the impression the garage would look after you.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Thanks Mike

By Ken W on 26 January 2021 | Purchase not verified

Enjoyed helpful and efficient service yesterday when buying a Nissan Micra. Initial telephone call was handled professionally and car was presented very well . The sale was handled politely and without any fuss. Very pleased with the car and the overall experience.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Thank you for your review Ken

By Michael C on 17 November 2020 | Purchase not verified

Bought a Toyota Aygo from them nothing was to much effort needed to have a front light fitted they did it under warranty with out any problem would buy again from these people even delivered the car for me first class.

Reply from AUTO INVESTMENTS UK LTD on 29/04/21

Thanks Michael, glad you are happy with our service!!!