Customer reviews of AUTO INVESTMENTS UK LTD
At AUTO INVESTMENTS UK LTD we pride ourselves on the great service we provide to all of our customers. We understand that buying a car can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
AUTO INVESTMENTS UK LTD
Based on 99 customer reviews
Avoid at all costs
By John D on 09 October 2018 | Purchase not verified
Bought a Car from here, over £4000 for a car that had a fuel leak. Fixed under "warranty" and received the car 6 days later. When buying the car i questions the transmission and was ensured by the saleman that the car was fault free. No MOT Certificate was given with the car. - the car does have valid MOT though. Car wasnt cleaned inside/out and still had odd belongings of previous owner... Exhaust leak found, new water pump needed, dual mass flywheel, clutch and valvetrain. Wasnt cheap.Key fob batteries died after only a few days. Also had faulty headlights from purchase date which turn off and flicker as they please. Do not think the warranty they offer is worth anything as they will do anything to get out of paying for it and it is third party - meaning the dealership does not care as to what happens to the car, once it is signed over you're on your own. Salesman was extremely rude and it is abundantly clear that they either do not service/check cars or care about them - or you!
By Pat M on 20 September 2018 | Purchase not verified
Very reasonably priced cars. No pressurised sales. Paperwork shown up to date. Happy with our purchase. Thank you
bought an Astra! super pleased!!
By Ed M on 17 September 2018 | Purchase not verified
great choice of cars, nice and tidy, super friendly staff! very pleased with my new car thank you!
Car exactly as advertised - Plus great service!
By Alan Y on 07 June 2018 | Purchase not verified
Everybody selling something these days has a website. All too often the image the website portrays isn't matched by the reality.....especially with secondhand car dealers! However, that wasn't the case with Auto Investments UK. We'd researched three cars on Auto Trader and the dealers own site and made an appointment to view them. When we arrived we walked in to the showroom which was clean and well lit. Vehicle details were clearly displayed and we were left alone to inspect the cars without any pressure. When we had questions, somebody was on hand to provide information and when we pointed out a difference in price on one of the cars we were interested in ( internet price lower) it was immediately confirmed that the lower price would apply. We took two cars for test drives, spent a long time weighing the pros and cons.... again with no pressure and finally settled on a car that was exactly as it had been advertised!
By Naeem M on 16 March 2018 | Purchase not verified
Horrendous experience. Was out to buy a car from this dealer. Viewed the evening before and then the next morning told the owner that will be coming the next day at 5pm expecting him to know that after being offered a price I called back to take the car hence arranging at time. Instead of being called prior to a sale I was called after it was sold to another customer. I'd told my wife about the purchase and had it all planned with insurance. Appalled at the service as really expected better and a call just to ask if I was still coming. If i was told about about a deposit I would have paid straight away but I thought they would have told me of the risk of it being sold. Its shame because it may be a good business but i won't be recommending them to anyone as its just really poor service and ultimately that's matters .
Very bad experience
By Anna N on 29 January 2018 | Purchase not verified
Definitely never again! Tragic staff ... the man had a problem with answering questions about the car.Such a person should not have contact with the client
Poor customer service.
By Carl S on 31 August 2017 | Purchase not verified
Rung up about car to view as I was traveling from 5 hrs away. Messaged them directly to ask about dents and scratches apart from one on back of car(again saying I was travelling from over 4 hours away. They failed to tell me about the scuff running down the entire width of boot and the two dents on side of car. Instead just sending more photos of the scuff on back I had already identified. And despite knowing I was coming as I had contacted them several times and even called when I was 2 hours away, the car wasn't even preped and would not start. Oil was just a spec on bottom of dipstick to. Walked away after telling them how frustrated I was having put faith in their business that my questions were not answered honestly. Plus wasted £50 on fuel to get here.
By Sandra G on 02 April 2017 | Purchase not verified
Bought a very nice Hyundi i20 having first spotted the car through their Auto trader advert, I travelled from Birmingham and I'm pleased to say I was not disappointed by the quality of the vehicle nor the straightforward no pressure approach of the team. Having purchased it, there was a small problem with the radio system which meant a return journey to Leicester to have a new one fitted and gave us a chance to have a good look around the City of Leicester while this was done and as a goodwill gesture, they filled the car with petrol and had it cleaned - Thanks a lot :-) Love the car and Highly recommend a visit to the City! Would have given 5 stars had the radio been working.
By Martina S on 15 December 2016 | Purchase not verified
Great cars , great value , recently bought a Vauxhall corsa, great after care , highly recommend
AUTO INVESTMENTS UK LTD
- 0116 2838398
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|Monday||09:30 - 18:00|
|Tuesday||09:30 - 18:00|
|Wednesday||09:30 - 17:00|
|Thursday||09:30 - 18:00|
|Friday||09:30 - 18:00|
|Saturday||09:30 - 18:00|
|Sunday||11:00 - 15:00|
Alternative times available by appointment.